Cookie Policy

Last updated on June 03, 2025

eLearnings Hub (“we”, “our”, “us”). We value your trust and are committed to protecting your personal information.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They support essential functions, improve performance, remember user preferences, and help analyse behaviour.

Cookies can fall under several categories:

a. Session Cookies: Removed when you close your browser.
b. Persistent Cookies: Stored until they expire or are manually deleted.

c. First-party Cookies: Set directly by our website.

d. Third-party Cookies: Set by external tools such as analytics, video players, or payment processors.

2. Types of Cookies We Use

A. Strictly Necessary Cookies (Essential)

These cookies are required for the platform to function correctly. Without them, users cannot log in, make purchases, access their dashboard, or load key content.

Examples include

a. authentication

b.security, session management,

c. and checkout cookies (processed through Stripe, Paddle, or Lemon Squeezy).

B. Performance & Analytics Cookies

These cookies help us understand how users interact with the platform so we can improve site speed, content structure, and the overall learning experience.

We may use services such as
a. Google Analytics 4
b. Cloudflare Analytics,
c. Hotjar/Microsoft Clarity if enabled.

Common analytics data includes:

i. Pages visited

ii. Time spent on each page

iii. User click patterns

iv. Device and performance metrics

These cookies require user consent under GDPR/UK and EEA regulations.

C. Functionality Cookies

Functionality cookies store user preferences to personalise the experience. They may remember language settings, login preferences such as “keep me signed in,” or certain interface elements such as the course progress view.
a. Saving language preferences
b. Remembering login preference (“Keep me signed in”)
c. Course progress tracking UI preferences

Legal Basis: Consent Consent Required: Yes

D. Targeting & Advertising Cookies

We may use these cookies to deliver relevant ads and measure ad performance.
Platforms may include
a. Google Ads
b. Facebook/Meta Pixel
c. LinkedIn Insights Tag

Legal Basis: Consent: Consent Required: Yes

3. Cookies We Use

When creating an account, you agree to provide accurate and complete information, maintain the confidentiality of your login details, and refrain from sharing your account with others. You must immediately notify us of any unauthorised or suspicious activity. We reserve the right to suspend or terminate accounts that violate these Terms.

Below are examples of cookies commonly used on eLearning platforms. Replace or update them according to your setup.

a. tutor_session – Supports login sessions and dashboard access (Essential, Session).

b. _ga – Google Analytics visitor identifier (Performance, 2 years).

c. _gid – Google Analytics session identifier (Performance, 24 hours).cf_clearance – Cloudflare security
d. and bot protection (Essential, 30 days).cookie_consent – Stores user cookie choices (Essential, 6–12 months).

4. Third-Party Services That May Set Cookies

Certain third-party tools may store cookies to support necessary functions such as payments, analytics, security, and video delivery.

Payment Processor

Stripe, Paddle, or Lemon Squeezy may set cookies for secure transactions, fraud prevention, and tax compliance.

Analytics Providers

Google Analytics, Cloudflare Analytics, or Hotjar/Clarity may set cookies to analyse platform usage and optimise performance.

Video & Content Delivery

Platforms such as Vimeo, YouTube, AWS, and Cloudflare CDN may set cookies to deliver course videos and load content efficiently.

Each third-party provider maintains its own cookie and privacy policies.

5. How We Obtain Your Consent

We use a GDPR-compliant Cookie Consent Banner that:

✔ Blocks all non-essential cookies until consent is given
✔ Allows granular choices (Accept All / Reject All / Customise)
✔ Allows withdrawal of consent at any time

For India: Consent is required for any non-essential data processing under DPDP.

For California (CCPA): Users may opt out of tracking but essential cookies remain active.

6. How to Manage or Disable Cookies

You can manage cookies directly on our website through the “Cookie Settings” link available in the footer.

You may also control cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, disable third-party cookies, or receive alerts before cookies are stored.

a. Chrome: https://support.google.com/chrome/answer/95647
b. Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471

c. Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data

Opt Out of Analytics:

Google Analytics: https://tools.google.com/dlpage/gaoptout

7. Cross-Border Data Transfers

Your data may be processed or stored in regions such as the EU/UK, India, the US, Canada, or Australia.

To ensure compliance:

a. EU/UK data is transferred under Standard Contractual Clauses (SCCs).

b. Indian data follows DPDP-compliant transfer rules, limited to permitted regions.

c. US data transfers follow relevant international commitments.

d.Canadian and Australian data transfers follow national privacy regulations.

8. Changes to This Cookie Policy

This policy may be updated periodically. The latest version will always be available on this page with a revised date. If updates significantly affect your rights or cookie settings, we may notify you through a banner or email.